Piction ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
1. Information We Collect
1.1 Information You Provide
- Account Information: If you sign in with Google or Apple, we receive your email address and display name from the authentication provider.
- Guest Users: If you play as a guest, we create an anonymous account with no personal information.
1.2 Automatically Collected Information
- Game Progress: Your puzzle attempts, scores, streaks, and achievements.
- Device Information: Device type, operating system version, and app version for compatibility and bug fixes.
- Usage Analytics: How you interact with the app (screens visited, features used) to improve the experience.
1.3 Information from Third Parties
- Authentication Providers: Google and Apple provide basic profile information when you sign in.
- Payment Processors: RevenueCat processes in-app purchases and provides transaction records (we do not store payment card details).
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide game functionality: Game progress, scores, achievements
- Display leaderboards: Display name, weekly/lifetime scores
- Process purchases: Transaction records via RevenueCat
- Show relevant ads: Device identifiers (with consent where required)
- Improve the app: Analytics, crash reports
- Prevent fraud: Account activity patterns
3. Third-Party Services
We use the following third-party services:
- Firebase (Google): Authentication, database, analytics, and crash reporting. Firebase Privacy Policy
- Google AdMob: Advertising. Google Privacy Policy
- RevenueCat: In-app purchase management. RevenueCat Privacy Policy
- Apple (Sign in with Apple): Authentication. Apple Privacy Policy
4. Advertising
Piction displays ads through Google AdMob. In regions requiring consent (EU/UK/EEA), we show non-personalized ads by default unless you provide consent for personalized advertising.
You can opt out of personalized ads in your device settings:
- iOS: Settings > Privacy > Apple Advertising
- Android: Settings > Google > Ads
5. Data Retention
- Account Data: Retained while your account is active. Deleted upon account deletion request.
- Game Progress: Retained for the lifetime of your account.
- Analytics Data: Aggregated and anonymized after 26 months.
6. Your Rights
6.1 All Users
- Access your data through the app's settings
- Delete your account and all associated data
- Opt out of personalized advertising
6.2 EU/UK/EEA Residents (GDPR)
You have additional rights including:
- Right to access, rectify, or erase your personal data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
6.3 California Residents (CCPA/CPRA)
You have the right to:
- Know what personal information we collect
- Delete your personal information
- Opt out of the sale or sharing of personal information
- Non-discrimination for exercising your rights
We do not sell your personal information. To exercise your rights, contact us at the email below.
7. Children's Privacy (COPPA)
Piction is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will delete it.
8. Data Security
We implement industry-standard security measures including:
- Encryption in transit (TLS/SSL)
- Encryption at rest for stored data
- Access controls and authentication
- Regular security reviews
9. International Data Transfers
Your data may be processed in the United States where our service providers operate. We ensure appropriate safeguards are in place for international transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or by email. Continued use after changes constitutes acceptance.
11. Contact Us
For privacy-related questions or to exercise your rights:
- Email: privacy@oyellc.com
- Website: piction.oyellc.com
Piction is operated by OYE LLC.